CalComp Digitizer Fails on Windows NT 3.51

 Last reviewed: October 4, 1995
Article ID: Q137584
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.51
  • Microsoft Windows NT Server versions 3.51

SYMPTOMS

On your computer running Windows NT 3.51 Server or Workstation, when you install the CalComp Wintab32 Digitizer Services and Drivers version 1.1 for Windows NT version 3.5, the digitizer works briefly after you reboot your computer, but the cursor for the pointing device fails to respond shortly thereafter.

CAUSE

According to CalComp technical support, the cause is that you have not checked the "Allow Service to Interact with Desktop" option in Control Panel.

RESOLUTION

To resolve this problem:

  1. Run Control Panel.

  2. Choose Services and then Startup.

  3. Under Log On As, check the "Allow Service to Interact with Desktop" check box.

MORE INFORMATION

CalComp supports the Wintab32 driver with the following CalComp products on Windows NT version 3.5 and 3.51: 

   DrawingBoard 3200
   DrawingBoard II 3300
   DrawingBoard III 3400
   9500 Series Digitizers
   DrawingSlate 3100
   DrawingSlate II 3200.
CalComp states that the DrawingPad product is not tested with Windows NT 3.51.

The Wintab32 drivers ships with the file, WTCPL32.EXE. This is the Wintab 32-bit Tablet Control Panel. According to CalComp, you can run it from the command line or assign an icon for it in Program Manager.

CalComp digitizers are not on the Windows NT Hardware Compatibility List for either Windows NT 3.5 or 3.51. Support questions for CalComp digitizers should be referred to CalComp technical support at (800) 458-5888.

For more information, please refer to the INSTALL.DOC file that ships with the Calcomp Wintab32 Digitizer Services and Drivers for Windows NT.

The third-party products discussed here are manufactured by Calcomp, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbsetup kbother kb3rdparty
KBSubcategory: ntdriver nt32app
Additional reference words: prodnt 3.51 Cal Comp digitize

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Last reviewed: October 4, 1995
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