Printing Fails with "RPC Procedure Call Failed"

 Last reviewed: March 21, 1997
Article ID: Q138244
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

"RPC procedure call failed" error messages accompany the inability to connect to remote printers or to spool print jobs. Other operations besides printing may also generate similar RPC-related errors and may be symptoms of the same problem.

CAUSE

When a multithreaded client is making RPC calls to a server, and the server is rebooted or the network session with the server is otherwise lost, the client does not reset the associations to the server when the connection is reestablished. Thus the problem described here is not likely to be seen in an environment where network connections are highly reliable.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.51 kbnetwork kbprint ntnetserv ntprint
Version : 3.51
Platform : WinNT
Resolution Type : kbfix

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 21, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.