STOP 0x7F when Running Network Monitor Agent

 Last reviewed: March 21, 1997
Article ID: Q138702

The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

Your computer traps at approximately two months intervals when it runs Network Monitor Agent (BHNT.SYS) and is not rebooted during that interval.

The following stop error appears: 

   STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

CAUSE

This STOP error is caused by a divide by zero trap.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt sp2 blue screen
Keywords : kbbug3.50 kbbug3.51 kbfix3.51.sp2 kbnetwork ntstop
Version : 3.5 3.51
Platform : WinNT

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Last reviewed: March 21, 1997
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