Windows NT Service Can't Connect to Network Printer on 3.51

Last reviewed: March 21, 1997
Article ID: Q139649

The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

If a Windows NT service attempts to connect to a network printer resource while running on Windows NT 3.51, the connection attempt fails.

If the service attempts to call CreateDC on the "winspool" driver, the call fails with rc=126 (specified module could not be found). The actual error observed by the user will vary depending on how the service handles this error condition.

This problem occurs with any Windows NT service which attempts to connect to a network print resource, including the NetSoft NS/Print Server for Windows NT.

CAUSE

If the printer is remote, the spooler passes an invalid parameter causing the service's CreateDC call to fail.

WORKAROUND

The service can still connect to any local printer resources. So, to workaround the problem, the administrator must create local printers using the Print Manager.

RESOLUTION

This problem has been corrected in the latest Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K


Additional query words: prodnt prodsna
Keywords : kbbug3.51 kbfix3.51.sp4 kbnetwork kbprint ntprint NTSrvWkst
Version : 3.51
Platform : WinNT


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Last reviewed: March 21, 1997
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