International Characters in User Names Not Handled Properly

 Last reviewed: March 21, 1997
Article ID: Q139691
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

When you add accounts to the Windows NT user database you might lose the display of user, groups and computer accounts in following applications:

  • User Manager
  • Server Manager
  • File Manager (in ACL editor)
  • Print Manager (in ACL editor)
  • Registry Editor (in ACL editor)

You will still get the account list when using NET USERS or the Resource Kit Tool ADDUSERS from the command line.

CAUSE

When adding accounts, the special German character (sharp-s) and "ss" are recognized as being different. But when the accounts should be displayed in the graphical user interface (GUI) tools, they're treated as equal during sorting and the action is aborted and no list is displayed.

WORKAROUND

To work around this problem, in the list displayed by NET USERS look for the users with the almost similar names and delete one of them with NET USER <USERNAME> /DELETE.

RESOLUTION

This problem has been corrected in the latest Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.51 kbfix3.51.sp4 kbtool ntgeneral
Version : 3.51
Platform : WinNT

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Last reviewed: March 21, 1997
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