STOP 0x0000000A Using STB Video Card and Adaptec Controller

 Last reviewed: May 1, 1996
Article ID: Q140643
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOM

If you use an Adaptec bus mastering SCSI controller as your main controller and have a STB PowerGraph 64V video card installed on Windows NT 3.51, the system will crash at system login with the following STOP message: 

   STOP: 0x0000000A
   (0x0000000B,0x00000011,0x00000000,0x80013693)
   IRQL_NOT_LESS_OR_EQUAL*** Address 80013693 has base at
   80010000 - aic78xx.sys

   CPUID:GenuineIntel 5.2.1 irql:1f SYSVER 0xf0000360

CAUSE

There is a problem with the BIOS on the STB PowerGraph 64V video card.

RESOLUTION

STB Systems, Inc. has recognized the problem and has created a BIOS upgrade (version 1.5) which addresses this problem.

The BIOS upgrade is available by contacting STB Technical Support at (800) 234-4334 or by sending e-mail to Joel Furguson (75300,1664) on CompuServe.

To obtain the upgrade, you must supply the part number of the video card (1x0-xxxx-xxx) and request the BIOS upgrade for the STB PowerGraph 64/V that will correct the problem of using this product with Adaptec bus mastering SCSI controllers.

The STB products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbhw kb3rdparty
KBSubcategory: nthw
Additional reference words: prodnt 3.51

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Last reviewed: May 1, 1996
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