Netlogon Stops when Mailslot Message Is Larger than Specified

Last reviewed: March 24, 1997
Article ID: Q142650

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

The Netlogon service stops responding to requests and fills the event log with the following warning:

       Event ID: 5703
       Description: The netlogon service could not read a mailslot
       message. . . The data area passed to a system call is too small.

CAUSE

Netlogon receives a mailslot message that is larger than the maximum message size specified when the mailslot was created.

RESOLUTION

Obtain the fix referenced below.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.51 kbfix3.51.sp5 kbnetwork ntnetserv NTSrvWkst
Version : 3.51
Platform : WinNT

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Last reviewed: March 24, 1997
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