NetWare Drives Become Inaccessible to Certain Applications

 Last reviewed: March 24, 1997
Article ID: Q142673
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

When you use Windows NT services that interact with drives connected to NetWare resources using Client Services for NetWare or Gateway Services for NetWare, the connected drives become inaccessible to applications such as File Manager, Microsoft Office 95, and Cmd.exe (the Windows NT command processor).

If you attempt to access the drive from a Windows NT command prompt, the following error message is displayed: 

   The system cannot find the drive specified.
From applications such as File Manager or Microsoft Office 95, these drives appear not to exist at all.

If you issue a NET USE command, the computer will indicate that the drive connection is present. Furthermore, any operations where the drive letter is explicitly specified (for example, DIR X:\) work normally.

CAUSE

The drive table entry representing the NetWare drive connection becomes corrupted within the CSRSS process.

RESOLUTION

Basesrv.dll has been corrected to prevent NetWare drive resources from becoming orphaned in this manner.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: wininstall drive letter missing prodnt
Keywords : kb3rdparty kbbug3.51 kbnetwork ntinterop NTSrvWkst
Version : 3.51
Platform : WinNT

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Last reviewed: March 24, 1997
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