Event ID 8003, 8009 and 8019 Appear If Subnet Mask Incorrect

 Last reviewed: March 26, 1997
Article ID: Q143153
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

A Windows NT primary domain controller (PDC) and a Windows NT client computer reside on the same physical subnet and the same domain. The client computer can connect to a network share on the PDC. In the Windows NT PDC, the following system event appears in Event Viewer: 

   Event ID: 8003
   Description: The master browser has received a server announcement
   from the computer <Windows NT client> that believes that it is the
   master browser for the domain on transport <NetBT>. The master
   browser is stopping or an election is being forced.
In the Windows NT client computer, the following system events appear in Event Viewer: 

   Event ID: 8009
   Description: The browser was unable to promote itself to master
   browser. The computer that currently believes it is the master
   browser is <PDC>.

   Event ID: 8019
   Description: The browser was unable to promote itself to master
   browser. The browser will continue to attempt to promote itself
   to the master browser, but will no longer log any events in Event
   Viewer.

CAUSE

This problem occurs if the subnet mask of the Windows NT client computer is incorrect or different from the PDC. The client computer attempts to promote itself to the master browser of the subnet and fails.

RESOLUTION

To correct this problem, change the TCP/IP protocol configuration to the correct subnet mask.

Additional query words: prodnt
Keywords : kbnetwork ntdomain NTSrvWkst
Version : 3.5 3.51 4.0
Platform : WinNT

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 26, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.