Tape Backup Utility Reports Inaccurate Error Messages

Last reviewed: April 11, 1997
Article ID: Q143156

The information in this article applies to:

Microsoft Windows NT Server version 3.51
Microsoft Windows NT Workstation version 3.51

SYMPTOMS

When using a Compaq server or workstation configured with a 10 GB/20 GB DLT Drive in a Windows NT 3.51 environment, the tape backup utility in Administrative Tools may report an inaccurate error message similar to the following:

   No tape in drive

   Foreign tape

Also, when you run Ntbackup from the command line, it may cause an access violation with Dr. Watson.

RESOLUTION

To resolve this problem:

Never start the tape backup application while the Tape In Use console light on the tape drive is flashing.
When the green Operate Handle console light on the tape drive lights up, remove the tape and reinsert it.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: DLT prodnt
Keywords : kbenv kbhw kbsetup nthw NTSrvWkst
Version : 3.51
Platform : WinNT

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Last reviewed: April 11, 1997
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