Err Msg: RASDDUI.DLL is Not a Valid Windows NT Image

Last reviewed: March 24, 1997
Article ID: Q145734

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

When you attempt to install a printer in Windows NT 3.51, the following error message appears:

   The application or dll ./devices/<drive>:/<%SystemRoot%>/system32
   /spool/drivers/w32x86/rasddui.dll is not a valid Windows NT image.
   Please check this against your installation diskette.

CAUSE

This problem occurs when Print Manager is not able to load RASDDUI.DLL due to heavy I/O stress of the computer. The RASDDUI.DLL is unloaded if Windows NT has been using it before installing the printer. This problem may occur with files other than RASDDUI.DLL.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest US Service Pack for Windows NT. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

RESOLUTION

To work around this problem, remove the file such as RASDDUI.DLL and re- expand the file from the Windows NT 3.51 CD-ROM disc.

To correct this problem, upgrade to Windows NT 3.51 Service Pack 2.

Additional query words: prodnt printman.exe
Keywords : kbbug3.51 kbfix3.51.sp2 kbnetwork ntprint ntras NTSrvWkst
Version : 3.51
Platform : WinNT

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Last reviewed: March 24, 1997
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