AlphaServer Hangs on Install of Windows NT Version 4.0

Last reviewed: September 10, 1997
Article ID: Q147363

The information in this article applies to:

Microsoft Windows NT Workstation versions 4.0
Microsoft Windows NT Server versions 4.0

SYMPTOMS

During the installation of Windows NT 4.0 on a Digital Equipment Corporation DEC AlphaServer, the setup process may stop responding (hang) and may not respond to user input.

CAUSE

Setup may hang when it attempts to update the NVRAM variables on computers that have 120 N/S EPROM parts. This problem affects Sable, Gamma, Lynx, and Rawhide.

See KB Article:

ARTICLE-ID: Q164594

TITLED    : NT 4.0 hangs on DEC AlphaServer 2000, 2100, and 2100A Systems

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt alpha dec crash hang freeze
Keywords : kbbug4.00 kbfix4.00 NTSrvWkst kbsetup
Version : 4.0
Platform : winnt
Hardware : ALPHA

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Last reviewed: September 10, 1997
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