Macintosh Volumes Not Accessible After Reinstalling SFM

 Last reviewed: August 27, 1996
Article ID: Q147452
The information in this article applies to:
  • Microsoft Windows NT Server version 3.51

SYMPTOM

If you re-install Services for Macintosh on a Windows NT 3.51 Service Pack 2 or later computer with the original Windows NT 3.51 compact disc and start the service, the following events appear in the Event Viewer: 

   Event ID: 12035
   Description: Volume information for "<volume name>" could not be loaded.
   Setting defaults.

   Event ID 10014
   Description: Failed to register volume "<volume name>" with the File
   Server for Macintosh Service. This volume may be removed from the
   registry by using the Server Manager or File Manager Tools.
In addition, when you attempt to re-create a previously shared Macintosh volume, the following error message appears: 

   A device attached to the system is not functioning.

CAUSE

This problem occurs if you do not upgrade to Windows NT Service Pack 2 or later after you re-install Services for Macintosh. The volume catalog database format has changed in Windows NT 3.51 Service Pack 2 and later.

RESOLUTION

To correct this problem, upgrade to Windows NT 3.51 Service Pack 2 or later.

If you do not want to upgrade to Windows NT 3.51 Service Pack 2 or later, but correct the problem:

  1. Remove the current shared Macintosh volumes.

  2. Rename the root directory names of the Macintosh volumes.

  3. Create new directories with the previous directory names.

  4. Move all the data to the new directories.

  5. Re-share the volumes with the old volume names in Services for Macintosh.

KBCategory: kbsetup
KBSubcategory: ntmac NTSrv
Additional reference words: prodnt 3.51 sfm mac sp2 sp3 sp4

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Last reviewed: August 27, 1996
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