'Print Spooled Jobs First' Option Will Not Stay SelectedLast reviewed: August 28, 1996Article ID: Q147777 |
The information in this article applies to:
SYMPTOMSIn the Printer Properties-Details dialog box, when you select the "Print Spooled Jobs First" option and then click OK to close the dialog box and save, when you go back to the Details dialog box the option is not selected.
CAUSEAlthough the option check box is available, it cannot be implemented unless the "Job Prints While Spooling" option is selected also. Although not mentioned in the help file description of this option, the ability to print spooled jobs has to be enabled before completely spooled jobs can be given a priority over them.
RESOLUTIONTo resolve this problem, upgrade to Windows NT Workstation and Server version 4.0. Enable "Print Jobs While Spooling" at the same time as "Print Spooled Jobs First."
STATUSMicrosoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. This problem was corrected in Windows NT Workstation or Server version 4.0.
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KBCategory: kbnetwork
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