Lotus Notes Logs "Unexpected TCP/IP error 10058 or 10053"

 Last reviewed: August 21, 1996
Article ID: Q147800
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

Occasionally Lotus Notes machines receive following error message: 

   "Unexpected TCP/IP error 10058/10053 on function code <#>".
This error appears on Notes client machines and on Notes server Consoles as a pop-up message, and as an entry in Notes server Error Logs.

CAUSE

A Lotus Notes Windows Sockets call to recv()/send() returns 10058 (WSAESHUTDOWN) or 10053 (WSAECONNABORTED).

The underlying cause has yet to be determined and remains under investigation.

RESOLUTION

As a popup on Notes client machines this error is benign as Notes will establish a new connection and retry the send()/recv() call. On Notes server machines this error has been known to cause Notes replication to fail but later replications usually succeed.

STATUS

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbnetwork
KBSubcategory: ntnetserv NTSrvWkst
Additional reference words: 3.51 prodnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 21, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.