Update Job Fails If Clients Logged On to Share

Last reviewed: February 13, 1998
Article ID: Q147819

1.10 WINDOWS kbnetwork

The information in this article applies to:

Microsoft Systems Management Server version 1.1

SYMPTOMS

A repeating job to update any kind of package distribution job will fail if there are clients logged on to the share. We currently have no mechanism for removing and keeping users off of shares while a share is being updated by Systems Management Server.

CAUSE

The job status remains in retry mode for a week until the job actually gets marked as having failed. Despooler is unable to copy new files to the server share because some of the files in the server share were in use by clients.

STATUS

Microsoft has confirmed this to be a problem with Systems Management Server 1.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbnetwork
KBSubcategory: smsdespooler
Additional reference words: 1.10 prodsms
Keywords : smsdespooler kbnetwork
Version : 1.10
Platform : WINDOWS

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Last reviewed: February 13, 1998
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