Dr. Watson Error Installing Internet Information Server

Last reviewed: May 6, 1996
Article ID: Q148714

The information in this article applies to:

Microsoft Internet Information Server version 1.0
Microsoft Windows NT Server versions 3.51

SYMPTOMS

When you install the Internet Information Server on a Windows NT Server that has the Banyan Vines Client for NT installed, a Dr. Watson Exception error message appears.

WORKAROUND

To work around this problem:

Remove the Banyon Vines client software. Use the command "setup/uninstall" (without quotes) from the Banyan Vines Client for NT distribution media.
Restart Windows NT Server.
Install the TCP/IP protocol in Control Panel Network.
Restart Windows NT Server.
Make sure that the TCP/IP protocol is working properly. Use the TCP/IP connectivity utilties, such as Ping, FTP and Telnet.
If the TCP/IP protocol is working properly, install the Internet Information Server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbnetwork
KBSubcategory: iissetup iisinterop
Additional reference words: prodnt 1.00 3.51 winnt

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Last reviewed: May 6, 1996
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