cc:Mail Clients Lock Up Through FPNW

 Last reviewed: March 24, 1997
Article ID: Q150097
The information in this article applies to:
  • Microsoft File and Print Services for NetWare version 3.51

SYMPTOMS

When several OS/2 computers are simultaneously running the router software for cc:Mail in conjunction with one File and Print Services for NetWare (FPNW) server, the server can cause mail to slow almost to a standstill. You may notice file locks being kept open for long periods (more than 15 seconds).

CAUSE

There is a hard-coded time-out in the FPNW software that causes the delay on the file lock.

RESOLUTION

To resolve this problem, install the fix mentioned below.

The time-out has been changed so that the file lock will be released in a manner allowing mail to flow normally.

STATUS

Microsoft has confirmed this to be a problem in File and Print Services for NetWare version 3.51. This problem was corrected in the latest U.S. Service Pack for Windows NT Workstation or Server version 3.51. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt ntinterop ntnetserv
Keywords : kbbug3.51 kbnetwork ntprotocol NTSrvWkst
Version : 3.51
Platform : WinNT

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Last reviewed: March 24, 1997
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