File HAL486C.DLL Could Not Be Loaded

Last reviewed: August 13, 1997
Article ID: Q150284

3.51 WINDOWS kbsetup

The information in this article applies to:

Microsoft Windows NT Workstation version 3.51
Microsoft Windows NT Server version 3.51

SYMPTOMS

During Windows NT 3.51 Setup on a multi-processor computer, if you press F5 during the portion of Setup that displays the following text:

        Setup is inspecting your computer hardware

then this is the list of computer models that appears:

      AST Manhatten SMP
      Compaq SystemPro MultiProcesor or 100% compatible
      Corollary C-bus Architecture
      IBM PS/2 or other Microchannel-based PC
      MPS Uniprocessor PC
      MPS Multiprocessor PC
      NCR System3000 model 3360/3450/3550
      Olivetti LSX5030/40
      Standard PC
      Standard PC With c-step i486
      Wyse series 7000i model 740mp/760mp
      Other

This allows you to select the correct hardware application layer (HAL) for your computer. If you select the incorrect option, you may get the following message:

   The file HAL486C.DLL could not be loaded, Error code=4097

WORKAROUND

To work around this problem, either:

Install Windows NT using Custom Setup and verify that the computer type is identified as an MPS(Multimedia Presentation System) multi-processor personal computer.

- OR -

Run WINNT /OX to create a new set of floppy disks and rerun setup for automatic hardware detection.

For aditional information, please see the following articles in the Microsoft Knowldge Base:

   Article-ID: Q103933
   TITLE     : Windows NT May Use a Different HAL Version for Some 486 CPUs

   Article-ID: Q136781
   TITLE     : STOP 0x0000005c on Multi-Processor Computer During Setup

KBCategory: kbsetup
KBSubcategory: ntsetup nthardware
Additional reference words:
Keywords : nthw kbsetup
Version : 3.51
Platform : WINDOWS

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Last reviewed: August 13, 1997
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