Event ID 4024 with Services for the Macintosh

 Last reviewed: July 2, 1996
Article ID: Q150606
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

After you install an Apple Laserwriter on your network and set it up for spooling through Windows NT, the following message appears in Event Viewer: 

   Event id: 4024 Source: MacPrint Type: Error
   The printer <printer name> could not be registered on the AppleTalk
   Network

CAUSE

The share name created for this printer on the Windows NT Server is the same as the printer name.

Apple Laserwriter printers connected to the network with a network interface card (NIC) or other adapter will broadcast themselves on the network. If the printer is created on a Windows NT Server for use by other clients on the network, and the share name is the same as the printer name, the printer will not be able to register itself on the network.

RESOLUTION

Change the share name of the printer to something other than the printer name.

KBCategory: kbprint
KBSubcategory: ntprint ntsrvwkst
Additional reference words: 3.50 3.51 prodnt Macintosh SFM

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: July 2, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.