Err Msg: "Access Denied" When Using Account Operator

 Last reviewed: May 14, 1997
Article ID: Q150729

The information in this article applies to:

  • Microsoft Windows NT Server versions 3.51

SYMPTOMS

When you use the Account Operator to manage an NT NetWareEnable account, you may experience the following symptoms.

When a user with account operator privileges tries to create a new user, the Maintain NetWare Compatible Login checkbox and the NWCompat button are missing from the New User and User Properties dialog boxes in User Manager for Domains.

The account operator is unable to change the password for the Windows NT NetWare Enable user. The following error message appears: 

   Access Denied

MORE INFORMATION

Steps to reproduce the problem:

The account operator received the error message "Access Denied" when trying to change the password for Windows NT NetWare-enable users.

These two users were created by the domain administrator: 

    Test_Op = Member of Account Operators
    Test_User = Member of Domain Users with FPNW enabled
If the domain administrator logs off and Test_Op logs on, any attempt to modify the password of Test_User results in an Access Denied error. (Test_Op can modify non-NetWare Windows NT account passwords with no problem). The Test_Op can also be a member of the Console Operators Group for NetWare console operators, but the same problem exists.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.51 ntinterop ntnetserv NTSrv
Version : 3.51
Platform : WinNT

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Last reviewed: May 14, 1997
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