Printer Resident Fonts not Available w/ "Print Text as Graphics"

• Microsoft Windows NT operating system version 3.1
• Microsoft Windows NT Advanced Server version 3.1
• Microsoft Windows NT Workstation versions 3.5 and 3.51
• Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

When you print with a device resident font, for example Albertus Medium, the font may not appear. This happens when you use a device font in a document from Microsoft Excel, Microsoft Powerpoint or any third-party applications with a black or colored background.

CAUSE

Using the Print Text as Graphic option will correct rasterized and True Type fonts, but not device fonts. Windows NT will remove the device font from an applications font list when Print Text as Graphic is selected.

RESOLUTION

Select another font or contact the manufacturer of the printer to obtain the same font in a True Type version.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K