IBM ThinkPad Drives Have Problem w/ Read/Write and Media Change

Last reviewed: September 7, 1996
Article ID: Q151007

The information in this article applies to:

Microsoft Windows NT Workstation 3.51
Microsoft Windows NT Server 3.51

SYMPTOMS

Some models of the IBM ThinkPad use a model 30 style floppy disk drive. The drive may have read, write, and/or media change problems.

CAUSE

NTDetect.com does not properly detect the Model Byte and Sub-Model Byte of the IBM ThinkPad. The following models are affected and require an updated NTDetect.com for proper floppy disk drive operation:

   IBM ThinkPad 340C/CSE
   IBM ThinkPad 370C
   IBM ThinkPad 345C/CS

ADDITIONIAL INFORMATION

You can find additional information on the IBM ThinkPad and Windows NT at the following URL: http://www.pc.ibm.com/support/tps/winnt.html.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

KBCategory: kbsetup
KBSubcategory: ntsetup ntdriver NTSrvWkst
Additional reference words: prodnt 3.51

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Last reviewed: September 7, 1996
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