Cannot Save Word 95 File on NetWare Server With OS/2 Name Space

 Last reviewed: July 26, 1996
Article ID: Q151474
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

After you install Service Pack 4 (SP4) for Windows NT 3.51, if you try to save a Word 95 document to a NetWare file server that has the OS/2 Name Space service, the following error message appears: 

   The disk is full or too many files are open
This error will happen only if the FavourLongNames entry is enabled in the registry on the Windows NT computer.

For additional information, please see the following article in the Microsoft Knowledge Base: 

   Article-ID: Q140400
   TITLE     : GSNW/CSNW Creates 8.3-Format Directory Names in Uppercase
               Only

WORKAROUND

You can use one of the following workarounds.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

  1. Run the Registry Editor (REGEDT32.EXE).

  2. From the HKEY_LOCAL_MACHINE subtree, go to the following key: 

          \System\CurrentControlSet\Services\NWRDR\parameters

  3. Disable the FavourLongNames entry by setting this data to zero.

-OR-

An alternative workaround is to upgrade to Office95B

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory:
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Last reviewed: July 26, 1996
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