Monitor Service Stops Immediately After Being Started

 Last reviewed: October 8, 1997
Article ID: Q152235
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0

SYMPTOMS

When running the Monitor.exe and Datalog.exe utilities from the "Windows NT Resource Kit," the Monitor Service starts, then immediately stops.

The Application Event log will show that the service was started and stopped at the exact same time: 

   502 - Service started with configuration file: <filename.pmw>
   501 - Service started logging data to file <log file path>
   500 - Service was stopped.
You may also receive the following error message in the System Event log: 

   Event ID: 7005   Source: Service Control Manager
   Description:     The RpcImpersonateClient call failed with the
                    following error: No security context is available to
                    allow impersonation.

CAUSE

In Windows NT 3.51, the Language setting in the International Control Panel tool is set to one of the following: 

   English (Canadian)
   English (Irish)
   English (New Zealand)
In Windows NT 4.0, the Language setting in the Regional Settings Control Panel tool is set to one of the following: 

   English (Belize)
   English (Canadian)
   English (Caribbean)
   English (Ireland)
   English (Jamaica)
   English (New Zealand)
   English (South Africa)
   English (Trinidad)
NOTE: This behavior does not occur with any other English language settings.

RESOLUTION

Use one of the following Language settings: 

   English (Australian)
   English (United Kingdom)
   English (United States)

STATUS

Microsoft has confirmed this to be a problem in the Windows NT versions listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : ntreskit NTSrvWkst kbnetwork
Version           : WinNT:3.5,3.51,4.0
Platform          : winnt
Issue type        : kbbug

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 8, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.