Ibmtok.sys Generates Event Message ID:5002 Error

Last reviewed: April 29, 1997
Article ID: Q152625

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5 and 3.51
Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

Microsoft Windows NT version 3.51 may fill up your system event log with the following stop error message.

   Event ID    5002
   Source      IBMTOK
   IbmTokMC3: Has determined that the adapter is not functioning correctly.

Although the event log entries are critical, the functioning of the computer is not affected and the network connection is working without any problem.

CAUSE

The Ibmtok.sys driver is generating an Access Error interrupt. This is the result of a write to a read-only space on the CARD memory.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt NDIS IBM
Keywords : kbhw kbusage ntdriver NTSrvWkst
Version : 3.5 3.51
Platform : WinNT

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Last reviewed: April 29, 1997
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