Srv Event 2000 With Shared Removable Media

 Last reviewed: August 2, 1996
Article ID: Q152846
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

Windows NT logs between one and nine of the following messages per second in the SYSTEM EventLog. The error occurs when a client computer attempts to access a shared removable drive (such as a CD-ROM or floppy disk) that has no media in the drive. 

    Date:     06/24/96          Event ID:  2000
    Time:     03:27:14 PM       Source:    Srv
    User:     N/A               Type:      Error
    Computer: <servername>      Category:  None

    Description:
    The server's call to a system service failed unexpectedly.

    Data (words):
0000: 00040000 00540001 00000000 c00007d0 0010: 00000000 c0000013 00000000 00000000 0020: 00000000 00000000 04e80bb9

NOTE: There are many causes for SRV 2000 error messages. The data segment must match the above exactly (in the C0000013 and 04E80BB9 fields) for the information in this article to apply.

CAUSE

The event indicates that the server received an exception of STATUS_NO_MEDIA_IN_DEVICE (c0000013). The error occurs when the server tries to access a shared resource (for example, a CD-ROM or floppy disk) which has no media (that is, no disk) in the drive.

RESOLUTION

These errors are informational. Notify the administrator that there is no disk in the drive. To prevent these errors, insert a disk in the drive.

KBCategory: kberrmsg
KBSubcategory: ntnetserv ntsrvwkst
Additional reference words: prodnt 3.10 3.50 3.51

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Last reviewed: August 2, 1996
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