Error 736 When Connecting to a Windows NT Server Via TCP/IP

 Last reviewed: October 1, 1996
Article ID: Q152847
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

When you connect from one Windows NT computer to another Windows NT computer using TCP/IP over Point to Point Protocol (PPP), the following error may occur: 

   Error: Checking network protocol connection TCPIP reported error 736:
   The remote computer terminated the control protocol.
When you press F1 for more information on error 736, you find that a PPP network control protocol conversation was started, but was terminated at the request of the remote computer.

CAUSE

The Windows NT PPP server is configured to allocate TCP/IP addresses using dynamic host configuration protocol (DHCP), but there is no DHCP server on the network.

RESOLUTION

To correct this error, perform one of the following steps:

  • Install a DHCP server on the network.

    NOTE: Verify that the DHCP server has a scope that includes IP addresses on the same subnet as that of the network adapter in the Remote Access Service (RAS) server.

    -or-

  • Configure the RAS server to use a pool of IP addresses for PPP instead of DHCP for PPP clients.

    -or-

  • Remove TCP/IP from the RAS server.

KBCategory: kbnetwork
KBSubcategory: ntras ntsrvwkst
Additional reference words: prodnt 3.50 3.51

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Last reviewed: October 1, 1996
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