No Drive Letter When Using PC-Card Type III SlotLast reviewed: March 24, 1997Article ID: Q154117 |
The information in this article applies to:
SYMPTOMSWhen you have a computer with a PC Card type III slot and you start Windows NT 3.51, there may not be a new drive letter and the hard disk does not appear in Disk Manager. When you start the PC Card tool that comes with the Windows NT Resource Kit and try to view the configuration of the PC Card, the following pop-up dialog box appears:
PCMCIA.SYS returned invalid configuration information. CAUSEThe PCMCIA driver in Windows NT has no information on how to deal with a tertiary IDE channel and thus does not configure it for use by a driver.
RESOLUTIONUpgrade to Windows NT 4.0. -or- Obtain Service Pack 5 for Windows NT 3.51 (referenced below under STATUS) and then take the following steps: After you apply Service Pack 5, PCMCIA.SYS reports the device correctly and you can configure the settings for the use of ATDISK manually. Now that you have replaced the driver you should be able to see the configuration of the PC Card hard disk after reboot. It should have an I/O base of 0x160 and an available interrupt. WARNING: Using Registry Editor can cause serious, system-wide errors that may require you to reinstall Windows NT. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
STATUSMicrosoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest Microsoft Windows NT U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K MORE INFORMATIONWindows NT 4.0 correctly configures a PC Card hard disk as a third IDE channel. Once you update your computer to Windows NT 4.0, you should remove the registry keys created in the steps above.
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Additional query words: prodnt
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