Blue Screen w/ S3 Video Driver Upgrade from 3.51 to SP3 or SP4

Last reviewed: September 17, 1996
Article ID: Q154951
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

After you upgrade to Service Pack 3 or 4 from Windows NT 3.51 (with or without SP1 or SP2), if your system has an S3 video card you will see the following message upon restart:

   The required system file S3 is bad or missing.

RESOLUTION

Obtain the fix referenced below, which contains an updated S3 driver.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix.


KBCategory: kbusage
KBSubcategory: ntdriver ntsrvwkst
Additional reference words:


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Last reviewed: September 17, 1996
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