Foreground Program Unavailable During Scheduled Connection

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When a scheduled Microsoft Exchange connection starts, you cannot access the program in the foreground until the connection dialog box closes.

NOTE: You can switch to programs other than the foreground program while the connection dialog box is present.

CAUSE

The Microsoft Exchange connection uses a modal dialog box and switches the window focus from the foreground program to the connection dialog box. The focus cannot be switched back to the foreground program until one of the following items occurs:

• The downloading of Internet mail finishes normally.
• You click Cancel to terminate the downloading operation.

RESOLUTION

To switch back to the foreground program, use either of the following methods:

• Let the Internet mail finish downloading.
• Click Cancel to terminate the downloading operation.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.