Windows NT Detects Only 16 MB RAM on ERGO Notebook

 Last reviewed: March 27, 1997
Article ID: Q155612
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

Windows NT 4.0 detects only 16 MB of RAM on the ERGO notebook computer. Windows NT 3.51 correctly detects all 32 MB of RAM.

CAUSE

This is a BIOS problem with the ERGO notebook.

RESOLUTION

Upgrade the computer's BIOS.

MORE INFORMATION

The following Ergo systems are on the Windows NT 3.51 Hardware Compatibility List (HCL):

  • Ergo PowerBrick 100
  • Ergo PowerBrick 33
  • Ergo PowerBrick 66

Currently, none of the Ergo computers are listed on the Windows NT 4.0 Hardware Compatibility List (HCL). The HCL is constantly being updated and is subject to change. For the latest version of the Windows NT 4.0 HCL, see the Microsoft Hardware Quality Labs section of the Microsoft Web at: 

   http://www.microsoft.com/hwtest

Additional query words: prodnt
Keywords : kbsetup nthw NTSrvWkst
Version : 4.0
Platform : WinNT

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 27, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.