Memory-Related Performance Counters Show Zero Values

Last reviewed: March 20, 1997
Article ID: Q156348

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you add one of the following counters of the Server service to your Performance Monitor view on Windows NT Server 4.0, you will see that the counters are always zero, even though the Server service always allocates some memory:

   Pool Nonpaged Bytes
   Pool Nonpaged Failures
   Pool Nonpaged Peak
   Pool Paged Bytes
   Pool Paged Failures
   Pool Paged Peak

If you check the Performance Monitor with Windows NT Server 3.51, or Windows NT Workstation 3.51 or 4.0, you will always receive nonzero values.

CAUSE

The server does not track the amount of memory allocated when it is allowed to allocate an infinite amount of memory. This is always the case for Windows NT Server.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt
Keywords : kbbug4.00 kbenv ntgeneral NTSrv
Version : 4.0
Platform : WinNT

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Last reviewed: March 20, 1997
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