Err Msg: Account Unknown--Account Deleted

Last reviewed: March 17, 1998
Article ID: Q156608

The information in this article applies to:

Microsoft Windows NT Workstation versions 4.0
Microsoft Windows NT Server versions 4.0

SYMPTOMS

When you attempt to create a Network-disabled hardware profile, you may receive the following error message:

   Account Unknown
   Account Deleted

When you click OK on the error dialog, the Network-disabled check box is unavailable and cannot be checked. The next time you view the properties of the hardware profile, the Network tab will be greyed out and show the following statement on the page:

   There are no network adapters in this computer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt thinkpad grayed gray grey
Keywords : kbbug4.00 ntconfig ntsetup NTSrvWkst kbsetup
Version : 4.0
Platform : winnt

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Last reviewed: March 17, 1998
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