HP DeskJet 660C and 855C Drivers Do Not Print Color at 600 DPI

 Last reviewed: May 11, 1997
Article ID: Q156637
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SUMMARY

The Hewlett-Packard (HP) DeskJet 660c and 855C printer drivers included with Windows NT version 4.0 provides only monochrome printing at 600 dots per inch (dpi), although the printer is capable of color printing at 600 dpi x 300 dpi.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Hewlett-Packard provides printer drivers for Windows 3.1x and Windows 95 that use Hewlett-Packard's Color Resolution Enhancement technology (C-Ret) to support color printing at 600 dpi x 300 dpi on the HP DeskJet 660c and 855C. For additional information about the printer drivers Hewlett-Packard offers, please contact Hewlett-Packard

Additional query words: prodnt dj
Keywords : kbprint ntdriver ntprint NTSrvWkst
Version : 4.0
Platform : WinNT
Issue type : kbprb
Resolution Type : Info_Provided

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 11, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.