DisKeeper 1.1 Causes Errors During Windows NT 4.0 Upgrade

 Last reviewed: March 27, 1997
Article ID: Q157230
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are upgrading a computer to Windows NT 4.0, you may receive the following error message: 

   The procedure entry point NTDiskeeper could not be located in the
   dynamic link library Ntdll.dll.
This error can be generated by either the Dkfat.exe or Dkntfs.exe module, and can occur even if the services are stopped before you begin the upgrade process.

CAUSE

This behavior can occur if you are upgrading a computer on which DisKeeper 1.1 by Executive Software is installed. DisKeeper 1.1 replaces the Windows NT kernel with a modified version.

RESOLUTION

To work around this behavior, uninstall DisKeeper 1.1 before you upgrade the computer to Windows NT 4.0.

MORE INFORMATION

Executive Software has announced an updated version of DisKeeper that is designed for Windows NT 4.0. For additional information, please contact Executive Software.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: prodnt
Keywords : kb3rdparty kbsetup ntsetup NTSrvWkst
Version : 4.0
Platform : WinNT

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Last reviewed: March 27, 1997
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