Keyboard Does Not Work in Windows NT After Using Windows 95

 Last reviewed: March 28, 1997
Article ID: Q157514
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are using a computer with a Microsoft Natural Keyboard, you may not be able to log on to Windows NT after performing a warm boot from Windows 95. The keyboard may not respond until you turn the computer off and back on.

Other symptoms may include serial or parallel ports that do not function in Windows NT after being warm booted from Windows 95.

CAUSE

The computer's BIOS is not fully resetting the system when it is warm booted.

RESOLUTION

Contact the manufacturer of your computer to obtain a firmware (BIOS) upgrade for your system.

Additional query words: prodnt
Keywords : kbhw ntdriver nthw NTSrvWkst
Version : 4.0
Platform : WinNT

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Last reviewed: March 28, 1997
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