Explorer Hangs When Creating a New Folder On a MAC Volume

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0

SYMPTOMS

Windows NT Explorer may stop responding (hang) for 10-20 seconds when you type a new folder name on a local or remote Macintosh-accessible (Service For Macintosh User Authenticated Method) volume or folder. After the computer stops responding, the new folder name reverts to "New Folder" until you refresh the window. At this time, the folder name becomes the incomplete name entered before your computer stopped responding. You can now rename the incomplete folder name to a new folder name without experiencing the same behavior.

RESOLUTION

To avoid or work around this problem, use the File Manager interface.

1. Click the Start button, and then click Run.

2. Type winfile. This will access the File Manager interface.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.