Error Message: Tape Drive Error Detected

Last reviewed: March 28, 1997
Article ID: Q159045
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

After you install Windows NT and start Windows NT Backup, you may receive the following error message:

   Tape Drive Error Detected
   A SCSI tape device has been detected, but the tape driver has
   either not been installed, or failed to start. Make sure that
   the appropriate driver has been installed using the Tape Devices
   option in Control Panel.

CAUSE

Windows NT 4.0 cannot install SCSI tape drivers during Setup.

RESOLUTION

To install the tape driver, follow these steps:

  1. In Control Panel, double-click Tape Devices.

  2. Click OK in the New SCSI Tape Device Found dialog box.

  3. Click OK to close the Tape Devices dialog box.

  4. Restart Backup.


Additional query words: prodnt
Keywords : kbhw kbsetup ntbackup ntdriver ntsetup NTWkst
Version : 4.0
Platform : WinNT
Issue type : kberrmsg


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Last reviewed: March 28, 1997
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