Cannot Open Truncated File Names from Compact Discs

 Last reviewed: August 13, 1997
Article ID: Q159105
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Long file names shortened to the 8.3 format on a compact disc that contain an A through F character as an unique identifier can not be opened. For example if there are many files named hippopotomi1.pic, hippopotomi2.pic, and so on. The abbreviated 8.3 format would read as hippo~1.pic, the second hippo~2.pic and so forth, until you reach hippo~A1.pic. If this file, hippo~A1.pic, is placed on a compact disc it cannot be opened.

WORKAROUND

This problem is fixed in Cdfs.sys in Windows NT 4.0 Service Pack 2 and later.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.00. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.00. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: CD-ROM disk disc prodnt
Keywords : kbbug4.00 kbfix4.00.sp2 NTSrvWkst kbother kbsetup
Version : 4.0
Platform : winnt

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Last reviewed: August 13, 1997
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