Compaq LTE 5000 with 2.167GB Drive Requires Updated HAL

 Last reviewed: November 17, 1997
Article ID: Q159501
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

When you install Windows NT 4.0 on a 2.167GB IDE hard disk drive in a Compaq LTE 5000 laptop and choose to convert the file system to NTFS format, Windows NT will do the conversion but will stop responding after the conversion is complete. Windows NT will no longer start after the drive is converted to the NTFS format. The crash will result in a STOP 0x0000007F UNEXPECTED_KERNEL_MODE_TRAP error.

The same error occurs if you install Windows NT to a FAT partition and later convert to NTFS format using the Windows NT convert command.

RESOLUTION

The Compaq LTE 5000 series laptops require an updated hardware abstraction layer (HAL) to be able to recognize a Compaq 2.167GB hard disk drive that is formatted as NTFS. The HAL is available for download from Compaq.

To install the updated HAL on the Compaq LTE 5000, perform the following steps:

  1. Install Windows NT as normal, but do not to convert to NTFS format.

  2. When the Windows NT installation is complete, go to the %SystemRoot%\System32 directory and rename Hal.dll to Hal.old

  3. Copy the updated Hal.dll provided Compaq into %SystemRoot%\System32 directory.

  4. Restart Windows NT

  5. Convert the files system to NTFS using the following command: 

         CONVERT C: /FS:NTFS /V

The products included here are manufactured by Compaq, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these product's performance or reliability.

Additional query words: COMPAQ LTE IDE NTFS
Keywords : ntboot nthw ntsetup NTSrvWkst kbhw kbsetup
Version : WinNT:4.0
Platform : winnt
Issue type : kbprb
Solution Type : kbworkaround

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Last reviewed: November 17, 1997
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