Zone Files in Multiples of 4 KB May Cause Access Violation

Last reviewed: August 13, 1997
Article ID: Q160518

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

Your Domain Name System (DNS) service will not start, and it causes an access violation (AV) in DNS Manager.

CAUSE

Zone files that are exact multiples of 4 KB in length will cause an access violation in DNS Manager.

RESOLUTION

As a temporary workaround, you can add a comment to your zone file so that its size is not a multiple of 4 KB.

To permanently fix this problem, apply Windows NT 4.0 Service Pack 2 or later.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug4.00 kbfix4.00.sp2 nttcp kbnetwork
Version : 4.0
Platform : winnt

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Last reviewed: August 13, 1997
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