Windows NT 4.0 with More Than 4 Processors May Stall & Reboot

Last reviewed: August 13, 1997
Article ID: Q160583

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

Windows NT Server 4.0 with more than 4 processors may stall and reboot after running for several hours.

CAUSE

The algorithm to determine the number of processors for licensing calculates the number of processors incorrectly, resulting in a license violation.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Windows NT 4.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt hung hang multi ntmp
Keywords : kbbug4.00 kbfix4.00.sp2 NTSrv kbenv
Version : 4.0
Platform : winnt

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Last reviewed: August 13, 1997
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