Stop 0x0000007F May Occur on Compaq SystemProLast reviewed: August 13, 1997Article ID: Q160671 |
The information in this article applies to:
SYMPTOMSWhen Windows NT 4.0 is installed on a Compaq SystemPro computers, the following blue screen error may occur:
STOP 0x0000007f (0x00000008,0x00000000,0x00000000,0x00000000) UNEXPECTED_KERNEL_MODE_TRAP.NOTE: The stop and parameters above may occur for other reasons as well.
CAUSEOn computers with greater than 40 MB of memory, there are memory management issues with Windows NT version 4.0 and the Compaq computers that cause blue screen errors when memory activities and processes are higher than average. You can also experience blue screen errors randomly on startup, along with messages that you are out of virtual memory.
STATUSMicrosoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K |
Additional query words: prodnt
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