Access Violation When Adding a Printer in Windows NT 4.0

 Last reviewed: March 13, 1998
Article ID: Q161194
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

After you install a local printer you may receive an Access Violation in Explorer.exe.

CAUSE

This problem may occur if a port monitor is installed that is designed for Windows NT 3.51.

RESOLUTION

To resolve this problem, remove any entries in the registry that reference Windows NT 3.51 port monitors. Port monitor entries are located in the following registry location: 

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

Additional query words: 4.00 prodnt dr watson _wcsicmp c0000005 nwmon.dll
Keywords : ntprint NTSrvWkst kb3rdparty
Version : 4.0
Platform : winnt
Issue type : kberrmsg
Solution Type : kbworkaround

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Last reviewed: March 13, 1998
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