FPNW Clients Do Not Receive Printing Notification

- Microsoft Windows NT Server version 4.0 - Microsoft File and Print Services for NetWare version 4.0

SYMPTOMS

A NetWare-compatible client receives no notification that its print job has printed, even though the /NOTIFY option has been specified with the CAPTURE utility. Print job notification may be sent to a Microsoft- compatible client of the same name that is attached to the Windows NT Server.

CAUSE

The printer defined on the File and Print Services for NetWare (FPNW) server is not configured through FPNW's print server option or else is a locally attached printer. FPNW will only notify users of printed jobs if the printer is defined as a NetWare-compatible print server.

WORKAROUND

Configure the printer to operate as a NetWare-compatible print server, if possible. For more information on configuring FPNW print servers, see the FPNW Administrator's Guide.

For more information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q140129
   TITLE     : Configuring HP JetDirect Printer to Monitor FPNW Print
               Queues

   ARTICLE-ID: Q140467
   TITLE     : How to Set Up Printers on FPNW to Service Pserver.exe

   ARTICLE-ID: Q140468
   TITLE     : How to Set Up Printers on FPNW to Service Pserver.nlm

STATUS

Microsoft has confirmed this to be a problem in File and Print Services for NetWare version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.