WinNT Err: User Cannot Be Authenticated on Server

 Last reviewed: December 3, 1997
Article ID: Q162923
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0
  • Microsoft Windows 95

SYMPTOMS

If you attempt to log on to your NetWare server through Windows NT or Windows 95 with the Client or Gateway Services for Netware installed you may receive the following error: 

   You Cannot Be Authenticated On <server name> Due To The Following
   Reason: Logon Failure: Account Currently Disabled.

   Do You Want To Select Another Preferred Server?

CAUSE

You will get this error message if all of the following conditions are true:

  • Your Windows NT or Windows 95 log on IDs match your NetWare logon.

    -and-

  • Your passwords are unique to each other.

    -and-

    The Intruder Detection/Lockout is set to lockout user accounts after 1 incorrect login attempt.

Windows NT and Windows 95 cache the logon password and use this password for a first attempt at logging on to other network resources. Because the lockout is set to 1, the account will be disabled after the first bad logon attempt.

RESOLUTION

Set the Incorrect Logon Attempts in the Intruder Detection/Lockout on the NetWare server to something greater than 1 attempt.

Additional query words: lockout netware login GSNW CSNW
Keywords : NTSrvWkst
Version : WinNT:3.1,3.5,3.51,4.0;Win95
Platform : winnt
Issue type : kbprb
Solution Type : kbworkaround

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Last reviewed: December 3, 1997
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