Error "The Plug and Play Service Is Not Available"

 Last reviewed: February 25, 1998
Article ID: Q163013
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0 -------------------------------------------------------------------------

SYMPTOMS

Attempts to start Control Panel Devices may result in the following error: 

   Configuration Manager: The Plug and Play service is not available.

CAUSE

This error occurs if the Plug and Play service in Control Panel Services is set to Manual Startup.

RESOLUTION

To resolve this problem, do the following:

  1. Open Control Panel Services.

  2. Select the Plug and Play service and click Start.

To prevent the error from occurring in the future, do the following:

  1. Open Control Panel Services.

  2. Select the Plug and Play service and click Startup.

  3. Click to select the Automatic option in the Startup Type section.

MORE INFORMATION

When the Plug and Play service not started, some devices may not work correctly. For example, if the Plug and Play service is not started and you double-click the icon for Control Panel Modems, the hourglass will flash but nothing else happens.

Additional query words: prodnt P&P applet pp pnp
Keywords : ntconfig NTSrvWkst kberrmsg kbnetwork
Version : winnt:4.0
Platform : winnt
Issue type : kbprb
Solution Type : Info_Provided

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Last reviewed: February 25, 1998
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