SNMP Entry Point not Found

 Last reviewed: October 9, 1997
Article ID: Q163595
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SUMMARY

After you install the Simple Network Management Protocol (SNMP) service on your Windows NT 4.0 Service Pack 2 or later computer you may receive the following error message: 

   SNMP Error - Entry point not found.
   The procedure entry point SnmpSvcGetEnterpriseOID could not be located
   in the dynamic link library snmpapi.dll
There may also be an event log indicating an SNMP Service Failure in Event Viewer.

CAUSE

The files you install with the SNMP service are from the original Windows NT installation media and are older than the files supplied with the service pack.

RESOLUTION

To resolve this issue, you will need to reapply the latest Windows NT service pack to update all the files.

For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q139815
   TITLE     : Windows NT Service Packs and OEM drivers

MORE INFORMATION

Compaq's Insight Manager is one application that requires the SNMP service to be installed and working correctly. Please use the following installation order when working with a computer that is using Insight Manager:

  1. Install all required services including SNMP.

2.Before rebooting apply the latest Windows NT Service Pack.

3.Before rebooting apply the appropriate SSD from Compaq.

4.Reboot.

5.Install Insight Manager from Compaq.

Insight Manager is manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. 

Keywords          : ntnetserv NTSrvWkst nttcp kbnetwork
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kberrmsg
Solution Type     : kbworkaround

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Last reviewed: October 9, 1997
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