Multiple Successful Print Events with Zero Bytes in Event Viewer

 Last reviewed: July 23, 1997
Article ID: Q164123
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

After sending a print job to a Windows NT 4.0 printer, Event Viewer may report multiple instances of the same job printing successfully every two to five seconds, even though the print job is not printed until later. In these events, the byte count on the job is 0. When the job prints, the event reports the actual byte size.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on The following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Keywords : kbbug4.00 kbfix4.00 kbprint ntprint kbbuglist kbfixlist
Version : 4.0
Platform : WinNT
Issue type : kbbug
Resolution Type : kbservicepack

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Last reviewed: July 23, 1997
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